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Amazon Connect makes it easier to customize the caller experience by adding attributes to existing contact flow blocks

You can pass variables to the ‘Set hold flow’ block, ‘Set whisper flow’ block, and ‘Set customer queue flow’ block to programmatically adapt and personalize your customer experience. Historically, businesses built branching logic into their flows to set a customer specific hold, whisper, or queue flow....

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[$] Unexporting kallsyms_lookup_name()

One of the basic rules of kernel-module development is that modules can only access symbols (functions and data structures) that have been explicitly exported. Even then, many symbols are restricted so that only modules with a GPL-compatible li… Continue Reading — [$] Unexporting kallsyms_lookup_name()

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